17 Aug 2015

Customer Alert: US & Canadian Holiday Telephone Solicitation Bans for September 2015

  • Last Updated August 18, 2015 at 1PM

Please be aware of the following holidays requiring a US holiday telephone solicitation ban, as well as the following Canadian Marketing Association (CMA) member holiday telephone solicitation bans for the month of September.

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8/31/2015 6:29:34 AM
Written by Jeff Fotta, President and CEO of Gryphon Networks.

Telephone marketing laws have always been complicated and hard to follow. Recently the Federal Communications Commission (FCC) proposed changes to the “Do Not Call” (DNC) program that would make it harder for marketing and sales calls to connect to potential customers. The result would further complicate contact center compliance. Under the constant threat of ever-increasing fines and stricter enforcement, businesses that rely on outbound marketing need specialized marketing privacy compliance tools and advice. It’s nearly impossible to keep up on your own.
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