Create the
Perfect Conversation

The most comprehensive AI-powered enterprise-level platform that delivers compliant, real-time intelligence into every customer conversation.

See Gryphon ONE in Action

Improve the customer experience
Respond faster with new levels of personalization and service

See the whole picture
Identify risks, trends, and patterns that impact business outcomes with data-driven insight

Experience a complete enterprise solution

Gryphon ONE tightly integrates compliance, real-time actionable intelligence,
and sentiment analysis into every customer conversation.

Enterprise compliance protection

Protect your organization by automatically screening and blocking non-compliant outbound calls in real time.

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Advanced artificial intelligence

A highly intelligent engine that provides real-time responses and post-call sentiment analysis completely tailored to your organization.

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Real-time integrated solutions

Support agents with the real-time guidance needed to power accurate, efficient, and empathetic conversations with customers.

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Powering Enterprise Success

Enhance every customer interaction

Empower your customer-facing teams to create the perfect conversation with each customer interaction. Gryphon ONE guides the entire customer experience, from first contact through the entire customer lifecycle.

Serving Financial Services, Insurance, Healthcare, Telecommunications, Contact Centers, Automotive, Manufacturing, Travel and Hospitality, and every industry in between, Gryphon ONE enables customer-facing organizations to fully own the entire customer conversation.

Use Cases Solutions Industries Advantages

Use Cases

Eliminate risk and drive an exceptional experience in every interaction

We’re proud of our 20-year history of developing innovative solutions that bring real-time actionable insights to every customer conversation.

Gryphon ONE transforms the way organizations in all industries make it possible for employees to see, solve, and act in real time on what matters most to prospects and customers.

We believe each customer interaction is a chance to:

Create a positive experience
Foster retention and engagement
Close a sale
Protect your brand against risk
Maximize profitability

Solutions

Experience the benefits of a total solution

Gryphon ONE grows more valuable over time as the technology gets to know your organization and expands its knowledge of how to best support your brand with every interaction. Integrated with our fully automated compliance solution, it is the only enterprise-level SaaS platform on the market today that provides a powerful AI-fueled advantage for:

Alleviating risk against DNC/TCPA violations
Real-time interactions that drive performance
Ensuring script adherence
Real-time visibility into the quality of the call
Advanced sentiment analysis to monitor and measure how customers react

Industries

Supporting Fortune 500 enterprises for over 20 years

Gryphon ONE focuses on the value of every conversation and how each interaction contributes to revenue and profitability. Each interaction is an opportunity to build customer loyalty, close a sale, protect your brand against risk, and maximize profitability.

Our compliance and AI-powered conversation intelligence solutions empower organizations to see, solve, and act in real time on what matters most to their prospects and customers. Our solutions support a variety of industries including:

Financial Services
Insurance
Healthcare
Contact Centers
Telecommunications

Advantages

A host of enterprise advantages

Today, customer experience has become the cornerstone of success. To achieve a competitive advantage in a crowded marketplace, organizations are adopting a strong customer focus and seeking technology that makes it possible to optimize the customer experience in a variety of ways.

Gryphon ONE is changing the way we work by offering advantages that reflect the complete client relationship:

Leverage advanced artificial intelligence to power the most effective interactions
Power your teams with real-time conversation intelligence to have in-the-moment best-in-class customer engagements
Automate critical compliance processes to ensure protection from TCPA, DNC, and collections risk

Long-standing enterprise partnerships

our solutions

How our trusted solutions drive perfect conversations

Gryphon ONE enables organizations to foster exceptional conversations from an initial compliant, outbound call to each customer interaction over the entire customer lifespan.

Make every interaction TCPA and DNC compliant

Managing enterprise compliance can seem like an arduous, continuous process. It's a critical component of ensuring organizations are protected from massive risk.

Gryph for Compliance delivers a robust, automated solution to help enterprise businesses preemptively eliminate Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) compliance risk across their entire organization.

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Eliminate TCPA and DNC risk

Remain compliant with the latest regulations without putting strain on your internal teams

Alleviate collections risk
Provide enterprise protection while reducing internal data processing efforts

Mitigate collections compliance risk

Consumer debt collections are governed by unique regulatory requirements. Ensure compliance, reduce resource strain, and eliminate risk.

Gryph for Collections allows enterprises to pre-emptively eliminate risk posed by Telephone Consumer Protection Act (TCPA), Consumer Financial Protection Bureau (CFPB), Fair Debt Collection Practices Act (FDCPA), state regulations, and other risk factors by blocking costly misdials before they happen.

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Make every conversation exceptional, in real-time

Gryph for Conversation Intelligence helps enterprises maximize productivity and performance across their revenue and customer experience organizations.

Our real-time, AI-powered solutions enable better conversations so customer-facing teams can sell more, provide comprehensive support, and deliver exceptional customer experiences.

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Drive conversation perfection

Enable your customer-facing teams to always have the right responses at the right moments

Portrait of a confident young businessman

Continuously monitor the voice of your customers
Understand and evaluate customer sentiment to drive positive retention and upsell outcomes

Enable deeper customer connections

Gain meaningful insights across every customer and prospect interaction. Gryph for Sentiment Analysis empowers enterprises to create brand experiences that promote increased revenue and longevity.

AI-driven sentiment leverages the voice of the customer to reveal how customers feel about their customer experience and how that experience impacts the brand.

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