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The Gryphon Networks Client Services Organization is dedicated to supporting our valued clients. Our company philosophy of prioritizing and developing client relationships is practiced every day by Solutions Trainers, Account Specialists, Account Managers, and Client Relations Specialists who are committed to making sure you get the highest level of service and support available in the industry today. Your company entrusted its Contact Governance to Gryphon Networks, and Client Services will build a relationship to reinforce that choice. We will exceed your expectations by providing you with consistent, reliable service. Our goal is to make sure that every interaction you have with Client Services is a positive one. We will not settle for less. | |
"We were very impressed with the professionalism of the entire Gryphon Networks team..." Robert Kirkland, Director of Field Technology, U.S. Career Sales RBC Liberty Insurance |
Some elements of our commitment to you include:
Help Desk
Gryphon Networks Client Services Help Desk is available 24x7, 365 days a year. We are committed to providing you with our prompt, courteous service for all of your inquiries. Client Training Gryphon Networks offers daily live trainings Monday through Friday, from 8:00 a.m. to 6 p.m. EST. The Training Schedule and list of available trainings is available from our online Training Website. For more information, please contact our Training Team at 866-366-6822, option 2. Client Relations Our Client Relations team is dedicated to providing exemplary support across our entire line of services. Gryphon Networks has Platinum, Gold, and Silver programs that offer our clients guaranteed contact frequency, response times, and customized reporting based upon need. Service Level Descriptions
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