Gryphon Networks
Client Login Contact Gryphon Networks

Call Advisor Plus

Automatic Do Not Call Coupled With Powerful Exemption Management


Businesses that depend on the telephone for customer contact operate in an environment of unprecedented regulatory complexity, risk exposure and continual change. Do Not Call (DNC) laws have forever changed the way successful marketers drive productive use of the telephone as a sales contact tool, creating inefficiencies that drain productivity and creating crippling liability exposure.

 

Why Call Advisor Plus?

 

Call Advisor Plus was developed expressly for businesses that need rock solid, outsourced call management automation, network-delivered to every telephone in the enterprise in real time. Delivered through of ICCMP Platform, Gryphon Networks has taken all the stand alone features of our Call Advisor Product and enabled them to work with our powerful Exemption Management Service. Businesses can now automatically manage their company's permissible exemptions to federal and state laws to override DNC numbers where it is lawful to do so. Create a quantifiable competitive advantage by increasing your pool of prospects and sales opportunity.

 

Simplify Compliance and Exemption Management - Automatically 

 

 

Call Advisor Plus provides automatic DNC compliance, certifying every call as it is dialed in real-time from every dialing device. Every dial attempt is checked against federal, state and internal lists, plus call curfew certification for all fifty states. A voice prompted user interface interacts with the caller. Company-specific DNC requests are added instantly to the hosted database with a #0 touchtone command on the telephone keypad. When enabling our award-winning Exemption Service, each time a call is attempted with Call Advisor Plus, the built-in intelligence checks exemption status in real time. DNC numbers are certified and the call is routed in cases where exemption rules allow, and blocked where disallowed. Supercharge your telephone contact opportunities and drive sales growth by calling the right customer with the right message without risk - automatically.


Improve Sales & Marketing Productivity


Simply pick up the phone and dial, with no time wasted checking numbers before the call. This robust, hosted solution includes web-based call reporting and data management features, giving managers instant access to detailed call activity for every agent in the company. View summary activity and drill down with hyperlinks to detailed data for each call including number dialed, time of call, call duration and call result.


Create Competitive Advantage


Telephone contact remains perhaps the most efficient and effective customer communication method available. Supporting this, state and federal rules recognize that consumers registered on DNC lists may want, or need, telephone contact from specific businesses. Regulations provide specific exemptions to DNC status that allows customer telephone contact where one or more of the following situations exist:  


           - A financial transaction within 18 months
           - An application or inquiry within 3 months
           - An express customer opt-in, or
           - An agent/customer personal relationship


Businesses are turning to alternate sales channels like direct mail, email and the web for initial sales contact. Ultimately, however, nothing beats the telephone in message clarity for the customer and the business alike. Companies that most effectively create telephone contact opportunities through focused prospect management gain quantifiable sales growth and clear competitive advantage. Let Gryphon help you leverage legal exemptions to increase your prospect pool today.




»2007 Gryphon Networks Corp. All Rights Reserved«