| Allied Home Mortgage Capital Corporation Expands Relationship with Gryphon Networks By Deploying Guardian Compliance Management Solution |
Allied Home Mortgage Capital Corporation Expands Relationship with Gryphon Networks By Deploying Guardian Compliance Management SolutionAllied Relies on Guardian to Ensure that Lead Lists are in Compliance with State, Federal and In-house Do- Not-Call Regulations and Rapidly Distributed to 650 Branch Offices.
Gryphon Networks(September 13, 2005) - Gryphon Networks, the leading provider of real-time compliance and contact management solutions, today announced that it is providing a telephone marketing compliance solution to Allied Home Mortgage Capital Corporation (AHMCC), the largest privately held mortgage banker/broker in the U.S. The Gryphon Networks solution is helping Allied accelerate the delivery of highly qualified lead lists to the field, which improves its overall marketing effectiveness, and hones its customer contact strategy.
Using Guardian, an integral component of Gryphon Networks' Integrated Compliance and Contact Management Platform (ICCMP), Allied Home Mortgage Capital Corporation is able to ensure that its lead lists are in full compliance with all state, federal and in-house Do-Not-Call (DNC) regulations prior to distribution to its 650 branch offices. In this manner, Guardian enables AHMCC to deliver to the field only the highest quality leads in the shortest amount of time. Furthermore, potential customers who are unable to be contacted because their phone numbers are on Do-Not-Call lists can still be reached through alternative contact methods such as direct mail, enhancing AHMCC's overall marketing strategy and improving its customer contact effectiveness. This ability to successfully leverage alternative customer contact methods is enabled by Gryphon Networks' Integrated Compliance and Contact Management Platform approach.
"As a satisfied customer of Gryphon Networks' Call Advisor compliance and productivity management solution, we turned again to Gryphon Networks to help us manage our growth responsibly and reliably by keeping our lead lists 100 percent in compliance with all state, federal and in-house Do-Not-Call regulations," said David Langston, CIO of Allied Home Mortgage Capital Corporation. "Guardian seamlessly integrates with our existing platform, ensuring that DNC-restricted numbers are deleted and only a fully certified list of compliant telephone numbers are supplied to our branch offices. With Guardian in place, our field agents are able to focus exclusively on turning prospects into customers without the fear of stumbling across numbers on DNC-restricted lists."
"As Allied Home Mortgage Capital Corporation continued its rapid growth by opening up new branch offices across the country it didn't have to look too far to find a partner with the full capabilities to accommodate its compliance and productivity needs," said Keith Fotta president and CEO of Gryphon Networks. "By harnessing this powerful combination of Guardian and Call Advisor, Allied is able to automatically remove restricted numbers from the dialing queue and prevent them from being dialed, which results in greater efficiencies and reduced telecommunications expense. We are delighted to have had the opportunity to expand our business relationship with Allied Home Mortgage Capital Corporation, helping the company go beyond compliance to capitalize on more highly qualified leads, get them out to the field quickly, grow its revenue stream, and gain a competitive advantage."
A Gryphon Networks customer since 2003, Langston estimates that the Gryphon Networks' Call Advisor productivity and compliance solution has blocked more than 16 percent of Allied's approximately 2.5 million calls that were aimed at numbers registered on a variety of federal and state DNC lists. "With Gryphon Networks' Call Advisor firmly in place, Allied Home Mortgage Capital Corporation has averted exposure to more than $4.5 billion in federal fines alone to date," said Langston. "This has resulted in a staggering return on investment of more than $23,293 for every $1 we have spent to protect ourselves while engaged in telemarketing activities."
About GuardianGuardian fully automates DNC management for call centers and service bureaus with automated dialing devices or other high call volume operations. Guardian seamlessly integrates with a customer's existing data flow, automatically removing DNC-restricted numbers and routing a certified-compliant list of telephone numbers to the dialer before the call attempt.
About Call AdvisorCall Advisor is Gryphon Networks' flagship Do-Not-Call and productivity management solution, designed for businesses with active sales organizations that rely on outbound calling with manual dial telephones to reach customers. Call Advisor automatically screens every outbound dial attempt through the telephone, blocking numbers that would otherwise violate any international regulation and alerting the caller with a voice prompt. Real-time, call data management and detailed call accounting reports on the web complement the application, delivering the power to globally manage compliant and productive sales and marketing campaigns.
About the Gryphon Networks Integrated Compliance and Contact Management Platform (ICCMP)Gryphon Networks' Integrated Compliance and Contact Management Platform (ICCMP) automates every aspect of regulatory compliance while driving alternative customer contact methods to reach potential customers that are lost to Do-Not-Call, Do-Not-Fax, Do-Not-Mail and Do-Not-E-mail lists. ICCMP is powered by exemption management technology utilizing customer preference marketing intelligence that enables firms to target the right prospect, with the right message in their preferred method of contact. Gryphon Networks' ICCMP enables companies with the ability to target highly desirable prospects, launch alternative customer acquisition methods, and leverage "exemption management" technology to redirect sales efforts to a more intimate approach. This approach yields exclusive access to pre-qualified prospects who are "off limits" to competitors for a defined period of time. The end result is a highly focused sales effort with dramatically improved results creating a distinct competitive advantage for customers.
About Gryphon NetworksGryphon Networks was originally founded to deliver the first automated, network-delivered Do-Not-Call management technologies in 1995. Today, Gryphon Networks is the leading provider of compliance, sales productivity and marketing solutions to companies spanning a wide spectrum of industries. By combining the industry's most innovative suite of fully integrated compliance and productivity solutions with preference marketing intelligence and exemption management technology, we are providing our customers a distinct competitive advantage. Gryphon Networks is a privately held company headquartered in Norwood, Massachusetts. For more information contact Gryphon Networks at 866-366-6822 or visit our web site at www.gryphonnetworks.com .
About Allied Home Mortgage Capital CorporationFounded in 1991, AHMCC is the largest privately held mortgage banker/broker in the U.S., with more than 650 offices operating in 49 states, Guam and the United States Virgin Islands. It offers a wide variety of mortgage products and services from over 800 lenders. In 2004 the company funded over $12 billion in loans and was named as one of "The Top 25 Tech-Savvy Lending Firms" by Mortgage Technology magazine. For more information about the company, visit Allied's websites at www.branchasap.com , www.mortgageasap.com and its Spanish language site, www.prestamopronto.net . |


