The Business Analyst will define how Gryphon's services and tools will be used within the client's business environment.  The Business Analyst will define the client's business objectives for customer privacy compliance and communication preferences and translate them into solution requirements.  The Business Analyst will work with the Senior Project Manager and PMO team to deliver large engagements. 

Qualifications:

o Business analysis in a software development and product implementation environment. 
o Document project requirements, functional specifications and scope
o Create process descriptions and diagrams that depict current business processes and proposed Gryphon solutions
o Document functional and reporting requirements
o Document risks, issues, and changes to project scope
o Track and escalate project risks to resolution
o Proven experience managing client expectations.
o Proven experience managing cross-functional teams.
o Coordinate internal teams and client organizations
o Work independently to build customer relationships ensuring a high level of customer satisfaction

Skills:

o Strong interpersonal, written and oral communication skills.
o Capable of building relationships in customer organizations. 
o Strong time management and organization skills. 
o Demonstrated skills in problem analysis and resolution.
o A good understanding of marketing processes and customer privacy is a plus.

Requirements:

o A minimum of 6 years of IT industry experience
o A minimum of 3 years of experience as a Business Analyst
o Excellent written and verbal communication skills
o Excellent organizational, time management and interpersonal skills
o Experience and knowledge required in PMBOK along with preferred direct experience in Agile Development, SDP-21 R9, RUP
o (Preferred) Experience in managing all phases in delivery cycles (Plan, Define, Construct, Test & Deploy)

Career level: Experienced non-manager

Minimum Education Level: Bachelor's Degree -- MBA Preferred

Industry Classification: IT Software Systems & Design

Submit resume

< Back