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Do Not Call violations were the top complaint to Florida's Division of Consumer Services in 2008, Agriculture and Consumer Services Commissioner Charles H. Bronson said.
After dropping by nearly 500 complaints in 2007 to 4223, the Do Not Call law generated 5006 written complaints in 2008.
Travel/vacation plans ranked second with 3,582 written complaints, an increase of more than 1,000 over 2007. There were 2,542 complaints about telemarketers that did not relate to the Do Not Call list. Fourth on the list was credit/banking with 2,471 complaints and No. 5 was the communications category with 2,370 complaints.
The department's Division of Consumer Services is the clearinghouse for consumer complaints in Florida, regulating 11 industries and attempting to mediate problems with unregulated businesses. Complaints against industries that fall in another agency's jurisdiction are forwarded to those agencies, a release said.
There were 37,227 total complaints filed with the department in 2008.
Price gouging made was No. 6 this year with 2,291 written complaints. No. 7 was motor vehicle sales with 1,754 complaints; motor vehicle repairs generated 1,672 complaints, landlord/tenant issues prompted 1,562 complaints, followed by construction issues with 1,216 complaints.
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