Core Phone enables Enterprise Sales Effectiveness and Do-Not-Call compliance from any phone, anywhere.
Discover the only real-time, phone-based tool for sales agent effectiveness.
See Core Phone in Action
Manage all phone-based interactions enterprise-wide “in the cloud” to drive revenue and reduce risk.
20 years after the dawn of the public internet, the telephone remains the most effective and cost efficient method for companies to initiate and manage their consumer interactions. The information shared via voice conversations with clients or prospects is among the most valuable assets a company acquires.
But for companies that rely on telesales for outbound marketing, the world continues to shrink:
- More and more sales personnel are conducting business outside traditional call-center environments and moving into branch or home offices, which makes it more difficult to manage and track agent activity.
- Budgets are tighter than ever, making capital expenses on sales process innovation more difficult than ever to justify.
- The ever-changing requirement to comply with myriad federal and state Do-Not-Call and call recording regulations leaves many companies feeling like they are “marketing themselves out of business.”
To confront the problem, Gryphon offers an arsenal of high-tech, phone-based tools to help companies successfully negotiate the regulatory minefield and improve productivity.
Gryphon’s Phone-Based Services are designed to turn our clients’ challenges into competitive strengths. These solutions reside in the phone, and they don’t require additional hardware, software or associated CAPEX. They provide warranted Do Not Call compliance, but they don’t over-suppress qualified, legitimate leads. They enable the capture of every consumer interaction from every sales agent anywhere, but they don’t overwhelm companies with information glut and useless data collection. Rather, they allow managers and executives to find the “needle in the haystack;” meaningful performance indicators that can be used to quickly measure and improve agent productivity.
Our goal is to help businesses become more efficient, while lawfully and successfully converting valuable customers and respecting their contact preferences.
Gryphon Phone-Based Services include:
- Core Phone
- Do-Not-Call compliance from any phone anywhere
- From the contact center to the branch, home office even mobile phones
- Dynamic Exemptions and customer preference
- Core Voice
- In network call recording
- No extra hardware or software required
- Inbound and outbound voice capture
- Reporting and Analytics
- Graphic activity reporting dashboard
- Adaptive analysis of any call or all calls
- From summary view down to the agent level
The Gryphon Advantage:
Carrier Class – Gryphon’s Phone-Based services are carrier-class for the highest availability and reliability.
Cloud Based- The intelligence resides in the path of the world’s largest telecommunications companies.
Core Enabled – All Phone-Based services are fueled by the Gryphon Core engine.