Secure Cloud Call Recording
 

Record Any Call From Any Phone

Turn previously inaccessible information—call audio data—into a wealth of actionable insights with a secure cloud service that captures phone-based conversations for training, targeted coaching or audit purposes. Reduce training time by up to 30% and automatically redact sensitive information to ensure privacy and compliance.

Gryphon’s Secure Cloud Call Recording requires no lengthy hardware implementation or IT administration: 

  • Record agent sales and service calls made from any phone, anywhere
  • Ensure Script Adherence and Compliance for distributed or field agents
  • Set pre-call whispers for real-time status and rules
  • Record calls on-demand with no special dial-in line 
  • Capture Carrier-grade audio recordings 
  • Securely store all audio in the Cloud 
  • Enable Speech Analytics for on-demand individual insight
To learn more about closing the visibility gap between your reps and your revenue, click here

To get insight into 100% of your team's conversation performance, call us today: 866-366-6822.